Prepare your stay
All the practical information and every service you can book before or during your stay, gathered on a single page.
Arrival & luggage
Check-in and luggage drop-off times are stated in your booking confirmation. For any question about your arrival, message us on WhatsApp — we reply quickly.
A question about my arrivalPractical information
The essentials to know before you arrive.
City tax
€2.50 per person per night, payable at the riad. It is charged by the city of Marrakech and is not included in the room rate.
Paying for extras
All extras and services you book (transfer, dinner, cooking class, excursions, hammam, extra breakfast) are paid on site in cash.
Address of the riad
192 bis Derb Dabachi, Rue Derb Jdid — Médina, Marrakech 40040. The lane is pedestrian only, so your driver drops you at the nearest entrance.
Get directionsCheck-out
Check-out time is stated in your booking confirmation. We keep your luggage free of charge if your flight or train is later.
Late arrival or delayed flight
Let us know on WhatsApp: someone will be waiting for you, whatever the time.
Tell us about my arrivalBook your services
Open a service to read everything and book it without leaving this page. Everything is paid on site in cash, except group excursions which are paid online.
Private excursions
From 45 € per person depending on the destination
Agafay, Ourika, Essaouira, the Atlas mountains, Ouzoud… in a private car with driver, leaving from the riad at your own pace.
- Agafay desert, Ourika valley, Essaouira, Atlas mountains and Berber valleys, Ouzoud waterfalls.
- Private car with driver, leaving from the riad at the time you choose.
- Full or half day, itinerary adapted to your own pace.
- Quote sent within a few hours depending on the destination and the number of people.
- The price per person goes down as the group grows: the total appears as soon as you pick the destination and the number of people.
Calculate and book my excursion
Choose the destination, the date and the number of people: the price is worked out automatically.
Group excursions
Prices shown online
Often a cheaper alternative: hot-air balloon, quad biking, Agafay desert, waterfalls, guided tours — bookable online with free cancellation.
- Often cheaper than a private excursion: you share the vehicle and the guide.
- Hot-air balloon, quad biking, Agafay desert, waterfalls, guided tours, shows.
- Booked and paid online, free cancellation up to 24 hours before.
Excursions, Agafay desert, hot-air balloon, quad biking, waterfalls, guided tours and much more, bookable online with free cancellation.
See all activitiesAny question?
WhatsApp is the fastest way to reach us and we answer every day. You can also use the form below if you do not use WhatsApp.